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Create a free account, generate an API key from your dashboard, and point your first request at your Guarrix endpoint instead of your LLM provider. The free plan includes 500 requests per month with no credit card required.
Guarrix is designed as a drop-in replacement for a direct LLM API call: use the same request format you already send to your provider, just pointed at your Guarrix endpoint with your Guarrix API key in the header instead of your provider’s key.
From your dashboard, enable or disable built-in entity types (emails, phone numbers, IBANs, and more) per tenant, and add custom rules with your own regex or keyword pattern, an action (redact, mask, or block), and a direction (inbound, outbound, or both).
Your API key is shown in full exactly once, when it’s created or rotated — after that it’s only ever displayed as gx_••••••••...•••• with the last 4 characters visible for identification. Rotating a key invalidates the old one immediately, so update your integration before you rotate.
Each plan includes a monthly request volume; requests above that are billed as overages at your plan’s per-request rate. Sandbox requests are rate-limited per IP address to prevent abuse and are separate from your account’s plan quota.
You can upgrade, downgrade, or cancel your plan at any time from your dashboard’s billing page. Downgrades and cancellations take effect at the end of your current billing period; you keep access to your current plan until then.
A blocked response means Guarrix’s configured rules matched content in that request or response and the action was set to block. A redacted response means matched content was replaced with a placeholder rather than blocked. Check your entity and custom rule configuration in the dashboard if a result surprises you.
If this page didn’t answer your question, contact us at hello@guarrix.com and we’ll get back to you.